Terms & Conditions

OVERVIEW
This website is operated by VelvetLaven. By accessing and using this website, you agree to comply with all the terms and conditions outlined below. These Terms of Service apply to all users of the site, including browsers, customers, and content contributors. Please read the terms carefully before using the services.

We reserve the right to change or update these Terms of Service at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes.

  1. ACCESS AND USE OF THE WEBSITE
    Conditions of Use: You agree to use the website for lawful purposes only and in compliance with all applicable laws and regulations. You may not use the website to infringe on intellectual property rights, privacy rights, or security rights of others.

Account Security: If you create an account on the website, you are responsible for keeping your password and account information secure. Please notify us immediately in case of unauthorized access.

Access from Different Devices: Our services may be accessed through various devices and platforms. Use of these services on different platforms is subject to these Terms of Service.

  1. SERVICES AND PRODUCTS
    Products: All products offered on the website are handcrafted wooden trays and may have limited availability. Product descriptions, including pricing and availability, are subject to change without notice.

Service Modifications: We reserve the right to modify, amend, or discontinue any product or service without notice.

  1. PAYMENT INFORMATION AND PURCHASES
    Payment Method: We only accept payments through PayPal. Other forms of payment, such as credit cards or bank transfers, are not accepted directly.

PayPal Account: A valid PayPal account is required to complete your purchase. If you do not have a PayPal account, you can create one by visiting PayPal’s official website.

Order Processing: Orders are processed only after PayPal confirms the payment. If there is any issue with the payment, your order may be delayed or canceled.

For more details, please refer to our Return & Refund Policy.

  1. PRIVACY POLICY
    Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

  2. YOUR RIGHTS AND LIMITATIONS
    Access Rights: You have the right to access, modify, or request deletion of your personal information at any time. Please contact us if you have any questions regarding your data.

Refusal of Services: If you disagree with any part of these Terms, you may stop using our services and request account deletion. Some information may still be retained for legal purposes.

  1. LIMITATION OF LIABILITY AND WARRANTY DISCLAIMER
    Warranty Disclaimer: Our products and services are provided “as is,” without any warranties, express or implied. We do not guarantee uninterrupted or error-free service.

Limitation of Liability: VelvetLaven will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services, including financial loss or data loss.

  1. CHANGES TO SERVICES AND POLICIES
    Service Modifications: We reserve the right to modify or suspend any part of the website without prior notice.

Policy Updates: These Terms of Service may be updated at any time. It is your responsibility to check for changes. Continued use of the website constitutes acceptance of these changes.

  1. DISPUTE RESOLUTION AND GOVERNING LAW
    Dispute Resolution: Any disputes arising from the use of our services will be resolved through mediation or a court of competent jurisdiction in the country where we operate.

Governing Law: These Terms of Service are governed by and construed in accordance with the laws of the country in which VelvetLaven operates.

  1. CONTACT US
    If you have any questions about these Terms of Service, please contact us via the contact information provided on our website.